Patch

This is not a brand new issue and it’s well discussed in the VMTN. After applying the ESXi 5.5.0 U2 patches from 15. October 2014, you may notice the following symptoms:

• Some Citrix NetScaler VMs with e1000 vNICs loses network connectivity
• You can’t access the VM console after applying the patches

VMware has released a couple of patches in October:

• ESXi550-201410101-SG (esx-base)
• ESXi550-201410401-BG (esx-base)
• ESXi550-201410402-BG (misc-drivers)
• ESXi550-201410403-BG (sata-ahci)
• ESXi550-201410404-BG (xhci-xhci)
• ESXi550-201410405-BG (tools-light)
• ESXi550-201410406-BG (net-vmxnet3)

More specifically, it’s the patch ESXi550-201410401-BG that is causing the problem. It is reported that the patch ESXi510-201410401-BG is also cause problems. VMware has published a KB article under the the KB2092809. Citrix has also published a KB article under the ID CTX200278. The VMware KB2092809 includes a workaround. You have to add the line